Privacy

Privacy Policy

Last updated: 1 May 2026

1. Who we are

WebCustimify is a South African web agency based in Benoni, Gauteng. This policy describes how we collect, use and protect your personal information when you visit webcustimify.com or contact us through our quote form. We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

For privacy queries, contact us at RoanSteyn0804@gmail.com.

2. Information we collect

We collect two categories of information:

3. Cookies and tracking

We use the following third-party tools. They each have their own privacy policies which apply alongside ours.

You can withdraw your consent for cookie-based tracking at any time by clearing your browser's site data for webcustimify.com — the consent banner will reappear on your next visit.

4. How we use your information

We do not sell your information, share it with advertisers, or use it for marketing campaigns without your explicit consent.

5. Who we share information with

We share information only with the service providers needed to run our site and respond to you:

6. Data retention

We retain quote and contact form submissions for as long as needed to respond and, if you become a client, for the duration of our working relationship plus seven years (for tax and legal records). Anonymous analytics data is retained according to the third-party provider's policy (Microsoft Clarity: up to 13 months).

7. Your rights under POPIA

You have the right to:

To exercise any of these rights, email us at RoanSteyn0804@gmail.com with the subject line "Privacy request".

8. Security

We protect your information using industry-standard practices: HTTPS-only connections, access controls on our hosting, and encrypted storage. No service can guarantee absolute security, but we treat your data with care.

9. Updates to this policy

We may update this policy as our services or the law change. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through a notice on the site.

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